About Me

When you work in customer service, you develop empathy fast.

You learn what users actually need, where systems fail them, and what a poor experience costs a business in real time. That is where my design career began… not in a studio, but on the front lines of customer interaction, using software that was clearly never built with the people operating it in mind.

I started making mockups at my first job without being asked. I could see what needed to be fixed and could not stop thinking about how. That instinct became an opportunity, and that opportunity became a career.

I built my practice through contract work across multiple industries, developing a portfolio from real problems and the kind of range that only comes from never staying comfortable. That work led to Mattress Firm, where I redesigned an internal platform used by thousands of store associates nationwide, and eventually to Google, first as an intern, then as a full-time designer on the Home ecosystem and internal enterprise tooling.

Since then, I have been deliberate about where I put myself. Clinical platforms where interface errors have real consequences. I find passion working on regulated enterprise systems and early-stage products built from scratch, and that has defined the kind of designer I have become.

Thanks for reading…

Feel free to reach out to me on Linkedin if you’re interested in working together.